Mark

Administrative | Customer Service, E-commerce & Technical Support VA | Skilled i

85 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.88/hour ($937.60/month)

Bachelors degree

Last Active

June 29th, 2026 (today)

Member Since

January 6th, 2023

Profile Description

I am a dedicated Customer Service & Administrative Virtual Assistant with over 5 years of experience supporting major brands through chat, email, billing, and technical troubleshooting. Skilled in managing high-volume inquiries, resolving complex customer concerns, and maintaining accurate CRM records, I consistently deliver exceptional client experiences in fast-paced remote environments.

My background spans customer service, technical support, and sales operations, giving me a strong foundation in communication, problem-solving, and multitasking. Whether it’s handling inquiries, managing documentation, or ensuring smooth client interactions, I bring professionalism, accuracy, and efficiency to every task.

Key Skills:
Customer Service Support (chat, email, billing, technical troubleshooting)
CRM Management (Salesforce, Zendesk) & Ticketing Systems
Administrative Support (calendar, inbox, documentation, data entry)
Issue Resolution & Escalation Handling
Professional Communication (clear, empathetic, client-focused)
Technical Tools (Microsoft Office Suite, CRM platforms)

If you’re looking for a reliable Virtual Assistant who can keep operations organized while ensuring clients remain satisfied, I’m ready to help your business run at its best.

Top Skills

Experience: Less than 6 months

Experience: Less than 6 months

Other Skills

Experience: Less than 6 months

Experience: Less than 6 months

Experience: Less than 6 months

Experience: Less than 6 months

Experience: Less than 6 months

Basic Information

Age
27
Gender
Male
Website
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Address
Davao City, Davao Del Sur
Tests Taken
IQ
Score:  77
DISC
Dominance: 43
Influence: 16
Steadiness: 18
Compliance: 23
English
C2(Advanced/Mastery)
Government ID
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“My virtual assistant literally changed my life.”

Cody Russell

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“We're super thrilled to have found her!”

- Laurie Stephens

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