Virtual Assistant | Ecommerce Specialist | Customer Service

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Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Associates degree

Last Active

April 14th, 2024 (today)

Member Since

January 5th, 2023

Profile Description

Hello! I'm Micha, your guide through the digital landscape.
Looking for an experienced Virtual Assistant for the long haul?
- Cost-effective and tech-savvy.- Resourceful, adaptable, and proactive.- High-speed internet and equipment.
Ready to elevate your business? Explore more details below:
Ecommerce Specialist: Unlocking Your Online SuccessAs your dedicated ecommerce specialist, I bring a comprehensive skill set to propel your online store to new heights. Specializing in Shopify, I excel in crafting seamless digital experiences.
My expertise includes:
- Website Development: Building and optimizing Shopify websites for peak performance.- Inventory Management: Efficiently organizing and overseeing inventory to streamline operations.- Order Fulfillment: Ensuring timely and accurate order processing for customer satisfaction.- Product Listings: Crafting compelling and SEO-friendly product descriptions for enhanced visibility.- Shipping Mastery: Setting up dynamic shipping rates and calculated shipping solutions.- Customer Service Excellence: Providing top-notch customer support to foster loyalty.- Marketing Strategies: Implementing effective marketing initiatives to boost sales.- Backend Administration: Expertly managing the backend of your store website for smooth operations.- Domain Connections: Seamlessly linking domains to enhance brand consistency.
Extensive Experience: Proven success in leveraging the power of Shopify to drive online businesses forward.
Customer Service Pro: Elevating Customer SatisfactionWith a passion for customer service excellence, I leverage a powerful toolkit to enhance your customer interactions.
Proficient in:- HubSpot- ShipStation- Zendesk- Freshdesk- Intercom- Upgrade to see actual info- Slack- Salesforce- GDS
Result-Driven Support: Ensuring your customers receive exceptional service, every time.
Community and Social Media Moderator: Nurturing Your Digital PresenceAs your community and social media moderator, I cultivate a positive online environment.
Proficient in moderating:- Facebook- Instagram- Twitter- LinkedIn- Pinterest- Google Business Profile
Skills: Fostering engaging and constructive conversations to boost brand loyalty.
Social Media Management and Marketing Maestro: Crafting Your Digital NarrativeElevate your brand with my expertise in social media management and marketing.
Proficient in:- Canva: Designing captivating visuals to enhance your brand image.- ChatGPT: Implementing cutting-edge AI for personalized customer interactions.- Klaviyo: Crafting targeted and effective email marketing campaigns.- Google Slide: Creating dynamic presentations to showcase your brand.
Digital Domination: Transforming your social media presence into a powerful marketing tool.
Note! My hunger for knowledge knows no bounds. I'm not just versed in these tools; I'm driven by an insatiable curiosity to explore more.
If you think we're a good fit, let's team up! Reach out, drop a message, and let's craft a strategy tailored to your needs. Let's build something amazing together!

Top Skills

E-Commerce » Ebay » Customer Support

Experience: 2 - 5 years

Customer Support » Ecommerce

Experience: 1 - 2 years

Customer Support » Ecommerce » Shopify

Experience: 1 - 2 years

Other Skills

Professional Services » Management Services » Administrative Management

Experience: 1 - 2 years

Office and Administration » Data Entry

Experience: 6 months - 1 year

Office and Administration » Personal Assistant

Experience: 6 months - 1 year

Marketing » Content Creation » ChatGPT

Experience: 2 - 5 years

Marketing » CRM » Zendesk

Experience: Less than 6 months

Professional Services » Management Services » Customer Support Management

Experience: 1 - 2 years

Office and Administration » Account Management

Experience: 2 - 5 years

Basic Information

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Marikina City
Tests Taken
Score:  106
Uploaded ID
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“I had this VA that I could turn things over to made it a lot easier”

Kyle Mckenna


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- Aaron Hall

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