Alvin

Customer service representative

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Overview

Looking for full-time work (8 hours/day)

at $4.40/hour ($774.40/month)

High school diploma

Last Active

April 26th, 2024 (4 days ago)

Member Since

January 5th, 2023

Profile Description

Hello there! As a dedicated Customer Experience, I aim to elevate your business to new heights by delivering exceptional service and support to your valued customers.
What's in it for you?
* Enhanced Customer Satisfaction: I prioritize providing top-notch customer experiences that leave a lasting positive impression. Your customers' satisfaction is my ultimate goal.
* Efficient Team Management: With a considerable background in team management, I excel in leading and motivating teams to perform at their best. I ensure a cohesive and high-performing support team to handle customer interactions.
*Streamlined Support Channels: From escalation to phone, email, chat support, and more, I am well-versed in various support channels to cater to your customers' preferences.
* Expertise in CRM Tools: I am proficient in utilizing CRM tools such as RingCentral, Zendesk, Textline, etc. to optimize customer interactions and ensure seamless operations.
* Strong Problem Solver: I thrive on resolving complex issues efficiently, ensuring minimal disruption to your business operations, and maintaining a positive customer experience.
* My commitment to quality ensures that your customers receive the highest level of care, leading to increased loyalty and brand advocacy for your business.
* I believe in fostering open communication and collaboration to understand your unique needs and tailor my services accordingly.
Let's team up to enhance your customer experiences and build a solid foundation for your business success. I look forward to working with you and contributing my expertise to your company's growth.
Feel free to reach out, and let's discuss how I can best support your goals.

Warm regards,
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Top Skills

Customer Support » Chat Support

Experience: 1 - 2 years

Customer Support » Phone Support » English Speaking

Experience: 2 - 5 years

Office and Administration » Email Management

Experience: 2 - 5 years

Other Skills

Office and Administration » Translation

Basic Information

Age
30
Gender
Male
Website
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Address
Quezon City, Manila
Tests Taken
None
Uploaded ID
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