Overview
Looking for full-time work (8 hours/day)
at $5.12/hour ($985.60/month)
Bachelors degree
Last Active
June 26th, 2026 (today)
Member Since
January 4th, 2023
Profile Description
I bring over 8 years of experience across diverse industries, with a solid foundation in quality assurance, coaching, call handling, and have worked in various roles supporting both U.S. and international clients. I've built strong expertise in operations, call auditing, scheduling management, patient coordination, cross-functional support, cold calling, insurance verification, managing inbound/outbound calls, appointment setting, managing daily operations, and always focused on helping clients have a smooth and positive experience.
Key areas of expertise include:
- Training & Develpoment
- Sales & Customer Support
- Administrative Support
- Call Monitoring & Auditing
- Healthcare Support Experience
- Proficient in using CRM software
- Office Administrative Assistance
- Lead Generation & Virtual Assistance
- Google Workspace & Microsoft Office
I look forward to the possibility of working with you soon!
Cheers!
Top Skills
Professional Services » Management Services » Call Center Operations Management
Experience: 2 - 5 years
Led a team responsible for scheduling, Ad-hoc, issuing NOAs, conducting trainings, managing client communications, coaching agents, overseeing teams, auditing, and daily operations.
Professional Services » Management Services » Customer Support Management
Experience: 2 - 5 years
I brings 5+ years of customer service and support experience, having worked with both U.S., Canada and UK clients in various roles.
Customer Support » Insurance » Medical Insurance
Experience: 1 - 2 years
I worked and familiar with different tools such as DrChrono, AthenaHealth, Epic for electronic medical records, Aircall, Hubspot, Google Workspace, MS Teams, Slack, MyCase, MailChimp, Zendesk, Keap, Monday.com, AdvancedMD, VoxDental, PipeDrive, Apollo, Zero, Helix, MojoDialer, OptiMantra, and using RingCentral for calling patients and vendors while exercising HIPAA.
Other Skills
Basic Information
- Age
- 31
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Lapu-Lapu, Cebu
- Tests Taken
- DISC
- Dominance: 47
- Influence: 21
- Steadiness: 18
- Compliance: 14
- Government ID
- Sign Up with Pro Account to View
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
SEE MORE REAL RESULTS“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
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