With a diverse background spanning various industries, I bring a wealth of experience and expertise to the table. My journey commenced in the BPO sector, where I transitioned from a Technical Support Representative to a Customer Service Representative, honing my problem-solving abilities and customer-centric approach for over two years.
Venturing into the dynamic realm of hospitality, I served as an Account Executive, managing both Private and Government Accounts, and later assumed the role of Marketing Associate. My tenure as the Government Sales Manager in a prominent hotel further fortified my relationship management and strategic planning skills.
Transitioning to the publishing domain, I assumed the mantle of an Account Executive at the Philippines' leading publishing company, showcasing my prowess in client relations and business development for two years. Amid the challenges posed by the pandemic, I seamlessly transitioned into Human Resources, shouldering responsibilities as a Human Resource Associate, where I navigated through unprecedented times with resilience and adaptability.
My journey in the publishing industry took a new turn as I assumed the role of Brand Manager for the Marketing team, where I orchestrated innovative campaigns and strategies, leaving a lasting imprint on the brand's identity. Subsequently, I took on the mantle of Head of Customer Service, overseeing operations with a blend of empathy and efficiency for over two and a half years.
In addition to my full-time roles, I contributed part-time as the Recruitment Manager for an Amazon agency, leveraging my knack for talent acquisition and management. Simultaneously, I ventured into remote work as a Master of First Impression/Recruitment Specialist for an Amazon Seller Agency, where I fine-tuned my skills in identifying top talent and fostering lasting professional relationships.
Through my multifaceted journey, I have amassed a diverse skill set and cultivated a deep-seated confidence in navigating dynamic work environments. I am eager to leverage my experiences and contribute meaningfully to innovative ventures that value versatility, adaptability, and excellence.
Experience: 2 - 5 years
I've spent four years as the Head of Recruitment, where I led the team in finding and bringing in top talent. I'm confident in my ability to handle recruitment operations and make effective hiring decisions. My experience in this role makes me a strong candidate for any organization looking for a skilled and accomplished recruitment leader.
Experience: 2 - 5 years
Developed and implemented strategic plans for expanding the customer base and driving revenue growth through effective account acquisition techniques. Established and nurtured strong relationships with clients through regular communication, needs assessment, and personalized engagement strategies.
Experience: Less than 6 months
I have developed strong email management skills since my time as an Account Executive in hotels, which became more advanced during my role as the Head of Customer Service, where I handled top-tier clients.
Experience: 6 months - 1 year
I routinely utilized the ClickUp tool in my role as a Recruitment Specialist, finding that it significantly streamlined and simplified my tasks and to connect with my colleagues.
Experience: 2 - 5 years
I bring to the table a distinguished track record, having dedicated four years to the role of Head of Recruitment. During this tenure, I have consistently demonstrated exemplary leadership and proficiency in overseeing recruitment operations. My strategic approach, coupled with a keen understanding of talent acquisition, has resulted in the successful identification and onboarding of top-tier candidates. I am confident that my experience and expertise in this capacity make me a valuable asset to any organization seeking a dynamic and accomplished recruitment leader.
Experience: Less than 6 months
I honed my travel planning skills during my tenure in Human Resources while organizing engagements and events.
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