Hey!
Thank you for checking out my profile, here is a quick overview of my skills and strengths. I am a hardworking and self-motivated worker. I have a sound experience of 4 years as a Customer Service Representative. I am proficient in communication skills. I work with honesty, sincerity, and professionalism. I take escalation support and analyze the main concern of the customer to align on the interpretation of policies and procedures and identity as well as to improve support customer service experience.
I always want my clients to be satisfied with how I work by their objectives.
Let's chat about how I can level up your business by providing the best customer service experience.
My Skills:
-Outstanding Customer Service
-Attention to details-Organized
-Great communication-Flexible
-Creating Standard Operating Procedures
-Quick Familiar with Slack and Zoom
- Canva (Photo) and Filmora (Video)
- Google Sheets and Google Docs
- Zendesk
- 3cx
-Checkout Champ
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-Adyen (Refund tool)
-Braintree (Refund tool)
-Talkdesk
-Gorgias
-Shopify
-Inventory
-Associated with working deadlines
-Event Planning
-Team Player
-Web Research
No matter the length of the project, my goal is to make your business run smoother. I always have my eyes open for ways to increase productivity and profit.
Rates are negotiable depending on business needs.
Slide me a message!
Thank you.
Experience: Less than 6 months
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