Customer Service Representative

Overview

Looking for full-time work (8 hours/day)

at $5.11/hour ($899.99/month)

Bachelors degree

Last Active

May 4th, 2024 (5 days ago)

Member Since

December 28th, 2022

Profile Description

Titles:

-Trained Virtual Assistant
-Experienced Customer Service Representative
-Trained Social Media Manager
-Dedicated Virtual Assistant
-Merchant Operations Specialist

Description:

Have you been looking for a Personal Virtual Assistant? 

Why should you select me as a personal VA? 

I am an experienced virtual assistant meticulous professional with extensive experience in handling customer services and administrative work from a remote location. Effectively able to meet set deadlines and process information through well-honed research skills. Well-versed in providing quality administrative and customer service support through effectively handling remote office procedures and calls.

My objective as a freelancer is to provide quality and reliable service contributing to the success of individuals or professionals seeking Virtual Assistance, Admin Support, Data Entry, Document Handling, Web Research, Database Building, Calendar Management, Email Handling, and other general admin tasks. 

I've been on the field for over 3 years now and have developed the skills necessary to deliver high-quality work. My capabilities are not limited as I strive to continue learning and go beyond my comfort zone. My positivity, drive, and eagerness to explore make me the best at what I do, as most of my clients say.


Here are the following services I can offer to you and your business:

-Administrative Support
-Customer Support through calls and emails
-File and document organization
-Email monitoring and organizing
-Writing and maintaining records
-Social Media Management (creating, posting content to social media platforms, post scheduling using Later Scheduler, or social media scheduling tools)
-Social media marketing (Creating Ads on Facebook, and Instagram)
-Content Creation
-Calendar and Schedule Management using Google Calendar, and Calendly-Research, -Data Collection, and Data Entry
-Social media community engagement
-Product Research, and Web Research
-Creating social media graphics, brochures, flyers, and banners using Canva
-Meeting Presentation Creator
-Proficient Knowledge in MS Office (Word, Excel, PowerPoint, Outlook)
-Proficient Knowledge in Google Suites: (Google Drive, Docs, Sheets, Forms, Mail, Calendar)
-Advanced Knowledge in Task Management Tool like Trello
-Managing electronic contracts using Adobe Fill and Sign
-Document conversions (PDF, Word, Excel, Text)-Project Management
-Communication with clients via phone, email, messenger systems, social media platforms
-Data entry- gathering data from a website and entering it into a spreadsheet
-Retype Scanned Pages or PDF 
-Other administrative support.

I am highly skilled, enthusiastic, and self-motivated. I believe in hard work and honesty. I am always making a long-term professional relationship with my clients to ensure that every project becomes successful.

So, if you hire me, I can assure you that you will not regret your decision.