Administrative Assistant/Communications Support

Overview

Looking for part-time work (4 hours/day)

at $5.82/hour ($560.00/month)

Bachelors degree

Last Active

June 26th, 2026 (2 days ago)

Member Since

December 26th, 2022

Profile Description

PROFESSIONAL SUMMARY

•Resourceful and detail-oriented Administrative and Client Support Specialist with extensive experience in Customer service, Project administration, Insurance coordination,  and basic legal documentation.
•Skilled in managing end-to-end client communications, handling sensitive documents, processing payments, and coordinating internal workflows. 
•Proven ability to work across diverse industries—from legal and telecommunications to insurance and real estate —with strong organizational, multitasking, and problem-solving skills. 
•Adept in using CRMs, company portals, and tools like Xero to streamline operations and ensure data accuracy. •Committed to delivering exceptional service and contributing to team success in fast-paced environments.

CORE COMPETENCIES & EXPERTISE

•Client & Stakeholder Communication
•Project & Document Management
•Administrative Support
•CRM & Data Entry Systems
•Customer Service & Basic Technical Support???Email & Calendar Management
•Billing & Payment Processing
•Inspection & Permit Coordination
•Report Preparation & Documentation
•Cross-functional Team Collaboration

PROFESSIONAL EXPERIENCE
•Project Administration & Inspection Support
-Managed client emails related to Commercial and Domestic fit-outs, renovations, and construction projects
-Created and issued fee proposals and invoices via company portal/Xero
-Registered and updated projects in the portal; maintained organized client files
-Scheduled and logged inspection reports; sent timely updates to clients/builders
-Handled council lodgments and permit support, including payment handling.

Transaction Coordinator | Real Estate Support Specialist
-managing property listings-
- preparing Comparative Market Analysis (CMA) reports
-coordinating document preparation (via skyslope) to ensure accuracy and compliance.
-Experienced in uploading and managing documents through broker systems, tracking submitted deals, and conducting consistent follow-ups to keep transactions on schedule.
-provide support with social media postings to enhance property visibility and marketing efforts.

•Customer Service Representative – Sprint Account
-Delivered front-line support by addressing inquiries, complaints, and technical issues
-Promoted mobile plans and phone programs through effective upselling
-Handled billing concerns, processed payments, and resolved delinquent accounts
-Performed phone activations and account setup

•Campaign & Data Management
*US and UK Accounts Publications Campaign
- Updated subscriber info, handled new/renewed subscriptions*
-Conducted surveys and updated customer information
-Participated in US test campaigns offering SEO services and business payment terminals

•Insurance Coordination & Client Support
-Acted as liaison between branch and head office for policy processing and client concerns
-Managed inquiries related to policy amendments, claims, reinstatements, refunds, and billing
-Scheduled client appointments with accredited clinics and followed up on medical results
-Verified and ensured accuracy of client-submitted documents
-Managed agent access to marketing tools, added/deleted agent profiles
-Distribution of company reports, announcements, and handled event registrations.
-Processed renewal and filing of professional tax receipts

•Administrative & Legal Support
-Prepared and encoded legal documents including summonses, motions, and subpoenas
-Drafted client letters and managed document filings
-Coordinated attorney schedules, meetings, and telecommunications
-Handled client inquiries via phone and email professionally
-Filed legal documents in the Clerk of Court when required
-Processed payments, withdrawals, deposits, and other office transactions.

With my work experiences I have learned and grown as much as I can in my current role and I'm confident this will help me become an effective Asset of your Business.

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