10 years experience in the call center industry. I have been with only 2 companies.
2011 to 2015 - Worked as a customer service representative (gaming account)
2015 to 2016 - Worked as Team Manager/Supervisor at (technical/customer service account)
2017 to 2022 - Worked as a customer service for 9 months then got promoted to a supervisor for a (retail account).
SKILLS
Excellent communication skills both written and verbal
Excellent decision making skills
Multi-tasking
MS Office Proficient
Logical Thinker
Highly Dependable
Excellent Management Skill
Confident with speaking with clients
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.