E-Commerce Chat Support|ISA|Insurance VA|Graphic Design

Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Bachelors degree

Last Active

May 7th, 2024 (yesterday)

Member Since

December 17th, 2022

Profile Description

Welcome to my profile! I am a results-driven professional with a proven track record of delivering exceptional customer service, executing successful cold calling campaigns, and efficiently setting appointments. My diverse skill set makes me a valuable asset for your business.

Administrative Assistant | Best in Town Insurance
Policy Update Declaration Pages:
*Generate and update Policy Declaration Pages accurately and in a timely manner.
*Ensure all policy details are reflected correctly, including coverage limits, deductibles, and endorsements.
*Collaborate with underwriters to incorporate any necessary changes.
Communication with Insurance Partners:
*Make outbound calls to insurance partners to discuss policy updates, resolve queries, and gather necessary information.*Maintain positive and professional relationships with partners.
Certificate Issuance:
*Prepare and issue insurance certificates as needed
*Verify the accuracy of information on certificates and cross-reference with policy details.
*Coordinate with relevant departments to expedite certificate issuance when required.
Documentation and Record Keeping:
*Maintain accurate and organized records of policy updates, communication with partners, and certificate issuance.

Personal Virtual Assistant
 1. Email Management:- Monitor, organize, and respond to emails promptly and professionally.- Sort, filter, and prioritize emails based on urgency and importance.- Draft and compose emails on behalf of the team when necessary.
2. Calendar Scheduling:- Manage and update calendars for teaUpgrade to see actual infombers.- Schedule meetings, appointments, and events efficiently.- Coordinate with relevant parties to ensure smooth scheduling.
3. Social Media Management:- Create and schedule engaging content for various social media platforms (e.g., Facebook, Twitter, Instagram, LinkedIn,Youtube,Tiktok,Pinterest)

Assistant Account Manager | Sheldon Global LTE 
*Develop and nurture relationships with key e-commerce accounts*Analyze sales data and market trends to identify opportunities for growth*Monitor and optimize product listings, pricing, and promotions to maximize visibility and revenue
*Collaborate with marketing, logistics, and product teams to coordinate campaigns, promotions, and product launches
*Generate insights from data to make informed decisions and recommendations.
*Prepare regular reports for management, highlighting achievements and areas for improvement.
*Provide recommendations for adapting strategies to stay competitive and innovative

Junior Sales Associates | Inspired Funding LLC
 *Take outbound call offer to the customer for financing a vehicle or commercial equipment
*Sending closed pre-application to our finance managers

Appointment Setter | Farmers Insurance
*Take outbound call offer the customer for home and auto insurance quotation
*Sending close appointment via email to our license agent
Accounting Assistant | Nexa Mortgage LLC 
*Handle cash transactions and perform other administrative duties
*Assist Loan Officers with their accounts if there would need to be credit or refund.
*Create charts of accounts, products, and services.
*Handle email management, sending them an email for their bill to give a heads up that it will be charged to their account
*Assist the customer virtually if they have some inquiries about rents, loans, or subscriptions that we offer.
Assistant Social Media Marketing | Ideyasweb 
*Create develop layouts, and design logos.
*Create content and schedule for posting
*Assist the page with clients' inquiries about the services offered.*Handle emails to set some appointment meetings.

Why Choose Me: 
Proven experience in customer service, cold calling, and appointment setting
Strong communication skills with a customer-centric approach.
Results-driven mindset focused on achieving targets and exceeding expectations.
Adaptable to different industries and client requirements.
Detail-oriented with excellent organizational and time management skills.

Here are the tools I can support you with:
Ecommerce: Shopify, Zalora, Amazon, NTUC, Redmart
Copywriting: ChatGPT and Grammarly
Content Scheduling: Facebook Business Suite and Buffer
Graphics: Adobe Photoshop, Canva
Presentation: PowerPoint, Slides, and Canva
Messaging: Slack, Zoom, Google Meet, and Skype

Others:
GHL, Buffer, Creator Studio

Let's collaborate to elevate your business through exceptional customer service, targeted cold calling, and strategic appointment setting. I am eager to expand my experience and am more interested in sharing my knowledge with my future clients.