Personal Assistant | Social Media Manager | MEDVA | CSE

Overview

Looking for part-time work (4 hours/day)

at $7.00/hour ($616.00/month)

Bachelors degree

Last Active

April 22nd, 2024 (15 days ago)

Member Since

December 16th, 2022

Profile Description

Hey there! *wink* *wink*
If you're looking for a tech-savvy with excellent interpersonal, organizational, and customer service skill. Superb verbal and written communication Upgrade to see actual infon easily adapt, a team player and can start ASAP, this is your lucky day! Give me a shot, let's make a deal!!!

I'm proficient using these CRMS and other tools :
?NextGen
?Star Central, Map Tool
?HRP, Medcompass, Medhok
?AVAYA, FortiClient
?Citrix Workspace Apps
?RUMBA
?ECHS, IOP Viewer
?Canva
?Google Sheets, Google Docs, Excel, PowerPoint
???Emailing System: Microsoft Outlook, Microsoft Teams, Skype, Zoom
?CRT Tool

Skills:
?Proficiency with Microsoft Office.
?Excellent computer literacy.
?Familiarity with CRM tools.
?Ability to work under pressure.
?Strong customer service skills.
?Strong time management skills.
?Outstanding problem-solving and organizational abilities.
?Knowledge of Medical Terminology, CPT and ICD-10 Coding, Electronic Billing, and HIPAA.
?Solid understanding of electronic medical records and Nextgen

Work Experiences:
Recruitment Intern | SUTHERLAND NAGA
?Support all internal and external HR-related inquiries or requests.
?Maintain digital and electronic records of employees.
?Serve as point of contact with benefit vendors and administrators.
?Assist with the recruitment process by identifying candidates, performing reference checks, and issuing employment contracts.
?Update records of new staff.

Collection Agent | Collections Officer | CSE
?Contacting customers and informing them of their overdue bills.
?Advising customers on their payment options and suggesting methods of payments.
?Negotiating suitable payment plans.
?Maintaining customer payment records.
?Responding to customer queries.
?Developing debt collection strategies and plans.
?Adhering to the FDCPA throughout the debt collection process.
?Preventing repeated payment delinquency by negotiating manageable debt payments.
?Negotiating settlements to receive payment on a certain percentage of the debt.

Member Services Representative | Healthcare Benefits and Claims
?Answer phone calls; questions, concerns, and complaints regarding member's plan
?Providing information on membership premium, policies, processes, benefits, and claims.
?Actively listening to members and identifying their needs.
?Investigating and resolving or escalating member's concern about plan benefits. claims and premium payment issues.
?Assessing member eligibility and processing payments, applications, and requests.
?Documenting all inquiries and maintaining accurate membership records.

Claims Helpdesk Specialist | Claims Processor | Virtual Assistant
As Virtual Claims Helpdesk Specialist:
?Support member services representative, mentors, and, appeals and grievance representative, in understanding how claim was processed - providing phone support, if required.
?Analyze and investigate complicated insurance claims to help prevent fraud.
?Managing escalations and ensuring any issues are resolved in a timely manner.
?Making recommendations to improve operational efficiency.
?Stay up-to-date on local, state and federal law changes in the insurance field.

As Virtual Claims Processor:
?Analyze and investigate complicated insurance claims to help prevent fraud.
?Reviewing claim submissions and verifying the information.
?Recording and maintaining insurance policy and claims information in a database system.
?Determining policy coverage and calculating claim amounts.
?Complying with federal, state, and company regulations and policies.
?Performing other clerical tasks, as required.

If my skills set are fit for you, feel free to reach out. Excited to serve you!! *wink*

Cheers,
Reyrey
Your Future VA