Highly motivated and detail-oriented professional with extensive experience in medical documentation, records retrieval, customer service, and remote operations. Proven ability to manage high-volume tasks, ensure HIPAA compliance, and provide excellent support to both patients and healthcare professionals. Thrives in fast-paced, deadline-driven environments and brings outstanding communication, problem-solving, and organizational skills.
Experience: 1 - 2 years
Document patient visits - live encounter in real-time, to records details including chief of complaints, review of symptoms, consisting of history, HPI, physical exam, and treatment care into EMR system. Improved patient care, doctor- patient care interaction, and patient satisfactory by decreasing Electronic Medical Records workload increase office efficiency. Reviewed charts for proper and complete documentation. Added new patient data such as social history, surgical history, medications and allergies. Recorded orders for prescription, labs, and x-rays through EMR as directed by the Physician. Documented patient visits including findings, differential diagnoses, and assessment.
Experience: Less than 6 months
Performed outbound calls 30-45 calls a day. Collecting medical records and send records request, authorization letter, pre-fill RX via e-fax, email, mail from health care providers, such as Physician's office or hospital. Cater all inbound and outbound calls coming from Doctor Office and Patient Calls for RX Prescriptions chase or follow up. Reviewing and verifying chart notes and medical records that will be submitted to the patient's insurance for SSDI. Evaluating whether the documents that were submitted are satisfactory or require revision and resubmission. Uploading received documents to the patient's record. Provides legal support remotely, assisting with tasks like drafting documents, conducting research, managing files, and communicating with clients.
Experience: 2 - 5 years
Perform outbound physician office/facilities scheduling to retrieve medical records for various purposes such as Medical Record Review and Medical Abstraction. Responsible for the end to end process of collecting records and associated documents for individual cases. Sending records request and authorization to the medical facilities. Make great relationships with locations Request verifications and case kept in good order throughout processing Take in calls, resolve/assist concerns; transfer calls if needed. Negotiate with the doctor's office or medical representative regarding any necessary fees for releasing records upon request. Reviewing and verifying chart notes and medical records that will be submitted to the patient's insurance for reimbursement, ICD-10 Coding.
Experience: 1 - 2 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Adhering to the rules and regulations set by the Health Insurance Portability and Accountability Act of 1996. Making sure that the patient information is kept confidential.
Experience: 2 - 5 years
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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