Fatima

Customer Service and Moderator

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Overview

Looking for any work (8 hours/day)

at $3.81/hour ($735.55/month)

Associates degree

Last Active

July 1st, 2026 (9 days ago)

Member Since

December 11th, 2022

Profile Description

Hello! I am a dedicated and detail oriented Virtual Assistant and Community Moderator with 4 years of solid experience in the BPO industry. I specialize in providing top-tier customer support, managing online communities, and handling day to day administrative tasks that help business owners reclaim their time.

Having transitioned fully into remote work, I am highly adaptable, culturally aware, and skilled at managing multiple priorities under minimal supervision. Whether you need someone to streamline your inbox, moderate your social platforms, or keep your customers happy, I am here to ensure your operations run seamlessly.

Core Skills:

Customer Support: Email, live chat, ticket management, inbound and outbound calls

Community Moderation: Engagement, policy enforcement, and member support

Administrative Help: Data entry, calendar management, file organization, metadata update

Tools: Microsoft Office, Google Workspace, CRM platforms, Zoom

Top Skills

Customer Support » Phone Support

Office and Administration » Translation

Customer Support » Phone Support » English Speaking

Other Skills

Customer Support » Technical Support

Customer Support » Forum Community Moderation

Customer Support » Content Management

Customer Support » Sales Support

E-Commerce » Inventory Management » Quality Control

Office and Administration » Microsoft Excel

Basic Information

Age: 28

Gender: Female

Website: Sign Up with Pro Account to View

Address

Tests Taken: IQ
Score: 107: DISC
Dominance: 15%
Influence: 7%
Steadiness: 34%
Compliance: 45%: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

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