Airbnb Subject Matter ExpertSTR Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

May 3rd, 2024 (today)

Member Since

December 11th, 2022

Profile Description

I am a passionate and dedicated young professional looking for an opportunity to apply my good track record in customer service and property management. My background includes a fulfilling tenure as a case manager at Airbnb, where I expertly handled a portfolio of 20-50 listings. I excelled in managing guest communications, fine-tuning property listings for optimal performance, streamlining the onboarding process for new properties, and efficiently tackling various administrative responsibilities related to property management. As a Team Leader, I further honed my leadership skills, offering unwavering support to colleagues and skillfully managing complex situations with a keen problem-solving approach. My commitment to delivering top-notch service and maximizing property potential makes me a valuable asset to any team or project.
Tools Handled:- Hospitable, OwnerRez- Airbnb, Vrbo, Expedia- Resort Cleaning, Breezeway, and TouchStay- Slack, WhatsApp- OpenPhone, RingCentral, Schlage- Google Workspace, Notion- Canva
Professional Background:-Providing assistance and mentorship to fellow teaUpgrade to see actual infombers-Conducting audits on agents' tickets-Engaging in guest communication, managing calendars, and specializing in reviews-Enhancing listing optimization and crafting new listings-Initiating support requests and resolving billing concerns, discounts, and payments-Establishing listings on various platforms, including Airbnb-Overseeing reservation management-Efficiently handling tasks-Designing workflow procedures using Google Docs and Notion
I appreciate your attention to my introduction and eagerly anticipate the opportunity to collaborate on your project.