Virtual Assistant | Social Media Manager

Overview

Looking for full-time work (8 hours/day)

at $4.55/hour ($799.99/month)

High school diploma

Last Active

May 4th, 2024 (9 days ago)

Member Since

December 11th, 2022

Profile Description

How I will help you with your business

Quality Assurance
With my 4 years of experience as a Quality Assurance specialist, I can ensure that assigned tasks are being done accurately and compliant with the company policy, I can also provide feedback and suggestions with the opportunities that I will uncover along the way that will help to improve an existing process that the company has.

Customer Service
With my 8 years of experience in the BPO industry, I learned how the customer journey is affected by our process from sales to order provisioning, I learned that every case must be handled with accuracy and ensure that the provided timeframe of completion is being done, customer feedback also plays a big role for us to uncover opportunities and insights that will help us identify our target market and future clients.

Data Entry and Order Processing
Experienced in order processing for an Australian telco account, communicating with other departments to gather details, data scrubbing for insights reporting, and meeting customer's expected date of completion.
With the above job experiences and skills developed, being able to work under pressure and minimal supervision, I do believe that I'm qualified for the role.

Knowledgeable with tools like: 

Google Workspace
Microsoft 365
Canva
Youtube / Youtube studio
Tiktok / Capcut
Instagram
Face-book