1. I have a sense of urgency in responding to and addressing customer concerns while still giving excellent and quality customer service.
2. I order my list by level of importance and deadline so I can focus on the most critical and urgent tasks first.
3. Able to build positive rapport with colleagues.
4. Can adapt quickly to changes.
5. Has a proven track record and has been in customer service for more than 10 years.
6. Detail-oriented, with a reputation for creating, reviewing, and training meticulous process documentation.
7. Excellent research skills with less supervision.
8. Excellent decision-making abilities and can remain calm under pressure.
9. Can show problem-solving skills necessary to maintain a high level of productivity while adhering to strict deadlines.
10. Highly skilled in billing, spam/fraud detection, administrative tasks, and tracking payments and deals using Stripe and Hubspot.
Experience: 2 - 5 years
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Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.