A+ Executive Assistant | Customer Service Pro | eCommerce

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

April 22nd, 2024 (11 days ago)

Member Since

December 5th, 2022

Profile Description

Looking for assistance to streamline your operations?

 1 + year in Virtual Assistance
Admin & Executive Tasks
13 years with Business Process Outsourcing

Let me handle these for you 

TRAVEL ARRANGEMENTS
With meticulous attention to details, I specialize in creating custom travel plans tailored to executives' individual schedules and preferences. I prioritize convenience and comfort for busy professionals like yourself.EMAIL MAGEMENT
Even while you're away, I've got your back. I ensure that important messages are promptly relayed for seamless communication. I enhance productivity and responsiveness for my clients.

TOOL: GMAIL, MAILCHIMP

VIRTUAL MEETING SUPPORT
I'm here to assist you with scheduling and coordinating meetings, handling conference calls and/or video conferences. I excel at taking thorough meeting notes, tracking action items, and managing follow-up tasks, guaranteeing effective communication and collaboration.

TOOLS:  ZOOM, SKYPE, GOOGLE MEET, SLACK

CUSTOMER SERVICE SUPPORT
Delivering prompt and efficient client support, managing calls, emails, text inquiries, and problem-solving with professionalism is my forte! I ensure seamless communication and resolution of customer concerns, adding value to overall business performance and customer satisfaction.

TOOLS:  ZENDESK, HUBSPOT, AVAYA

DATA MANAGEMENT
Organizing and maintaining databases, contacting lists, and crucial data. I guarantee date precision and accessibility, streamlining business operations and decision making.

Tools:  Microsoft Office / Office 365, Google Workspace
            
SOCIAL MEDIA MANAGEMENT
In social media management, I focus on boosting brand visibility and interaction through strategic content creation, scheduling, and active community engagement. I also manage inboxes, promptly responding to inquiries, and ensure comprehensive monitoring of comments with interactive replies. 

TOOLS:FACEBOOK, INSTAGRAM, LINKEDIN, PINTEREST, TIKTOK, CANVA, ADOBE PREMIERE, CAPCUT, CHATGPT

RESEARCH
Specializing in research, I excel in gathering and analyzing information to offer valuable insights for clients. I provide detailed summaries and reports, aiding informed decision making and strategic planning.


CONFIDENTIALITY AND DISCRETION
Confidentiality and discretion are paramount in my work. Handling sensitive information, I adhere to strict confidentiality protocols to safeguard my client's privacy and security. I guarantee the protection of sensitive data, fostering trust and assurance for all clients.


OTHER TOOLS/APPS I USE 
 Amadeus
Global Distribution System
Hub Staff

So, if you want to focus on strategic initiatives and core responsibilities. Send me a message and let's hop on a discovery call.

I'll be waiting,
Terri