Shiela

Customer Service Representative

80 ID PROOF
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Overview

Looking for part-time work (4 hours/day)

at $3.00/hour ($264.00/month)

Bachelors degree

Last Active

May 7th, 2024 (12 days ago)

Member Since

December 1st, 2022

Profile Description

Resolves customer queries and problems using effective communication
and providing step-by-step solutions
Helped customers with their account issues
Reviewed the dispute and dUpgrade to see actual info on the case
Assisted customers in uploading evidence/documents on the case
Assisted customers in filing a dispute
Reviewed customer’s account and place a limitation if needed
Assisted customers in resolving restriction on their account
Upsell other products and services
Provided step by step guide in resolving the customer’s technical issues
Experienced in Microsoft Office Application
Salesforce and Workforce tools

Top Skills

Customer Support » Sales Support

Other Skills

Marketing » Copywriting

Marketing » Content Creation » Blogging

E-Commerce » Inventory Management » Quality Control

Human Resources

Real Estate » Appointment Setting

Office and Administration » Transcription

Office and Administration » Translation

Office and Administration » Microsoft Excel

Office and Administration » Data Entry

Customer Support » Phone Support » English Speaking

Office and Administration » Email Management

Office and Administration » Travel Planning

Office and Administration » Personal Assistant

Basic Information

Age
33
Gender
Female
Website
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Address
Roxas, Capiz
Tests Taken
IQ
Score:  114
DISC
Dominance: 38%
Influence: 16%
Steadiness: 18%
Compliance: 29%
English
C2(Advanced/Mastery)
Uploaded ID
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