I am a results-driven professional with over 5 years of experience in administrative support, lead generation, research, customer service, and data management. I have worked across real estate, research, travel, and outreach campaigns, supporting both local and international teams in remote settings.
My experience includes conducting lead generation and outreach for church and real estate campaigns, where I researched and compiled accurate contact lists, maintained CRM records, and supported relationship-building efforts. As a Research Assistant, I identified and qualified leads, managed CRM data, produced reports, and collaborated with cross-functional teams to improve workflows and data accuracy.
I also have experience as a Customer Service and Social Media Manager in the travel industry, where I handled client communications, managed travel logistics, supported online inquiries through chat, and executed social media strategies to improve engagement and brand visibility.
In addition, I worked as an Admin Assistant and Cold Caller, where I developed strong communication skills, attention to detail, and the ability to work efficiently in fast-paced environments.
I am highly organized, adaptable, and proactive, with strong experience in handling data, managing multiple tasks, and supporting business operations remotely. I am committed to delivering accurate, reliable, and high-quality work while continuously improving my skills in communication and systems efficiency.
Experience: 1 - 2 years
I have experience managing social media accounts for businesses, where I developed and implemented content strategies to boost online engagement and brand visibility. My tasks included creating eye-catching posts, writing compelling captions, scheduling content using social media management tools, and analyzing performance metrics to refine strategies.
Experience: 2 - 5 years
I reviewed leads in the CRM system, managed emails, provided chat support, conducted skip tracing, and scrubbed lists to ensure high-quality data.
Experience: Less than 6 months
Experience: Less than 6 months
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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