" it doesn't make sense to hire smart people and then tell them what to do; we hire smart people so they can tell us what to do. "
I am a Journalist by profession and writing has always been my first love. I have been writing in the past when blogging was not yet in demand. I have written some articles and news scoop in the past to some local and national newspaper in the Philippines but was using different pen names for security purposes.
After I have shifted to another career I became a Researcher to one of the largest fast food chains here in the Philippines and was part of the Business Development Team. I was one of the people responsible for branch expansion since the company does not do a franchise. As a researcher, we make sure that the new branch will be feasible to our target market and would definitely provide revenue to the business.
After quite some time and my contract ended I shifted career to work for the BPO industry. I was trained to handle several accounts for a different position for multiple portfolios. From handling a Telecommunications account to a Mobile device manufacturer to handling the Financial accounts. Was trained to be a Customer Service Representative to be Technical Support Representative ( Also Provided technical support assistance for any hardware or software issues. Troubleshoots and replace any defective hardware.) to being a Financial Account Executive. With all those portfolios and accounts that I've handled providing customer satisfaction is my goal.
I've worked as well in the past as part-time Virtual Assistance to a certain company in Australia and handled multiple accounts. Was responsible for handling all their
Also, I've been designing marketing collaterals for the last 4 years as a part-time graphic designer ( Does technical writing for graphic design and marketing portfolios.) And I've worked for a reputable company.
I am a very reliable and dedicated person who always puts my heart into every work I do to make sure that all the deliverables are done on time with quality. I can work with minimum supervision to none at all. I am a fast learner and always hungry for new knowledge.
When I say I can I would definitely show you that I can do it.
I'm a journalist by profession and writing is one of the skills that I have enhance throughout the years.
I have 7 years experience for customer support since Im with the BPO industry for the last 7 years