Operations CSR | Google Ads Search Specialist

Overview

Looking for full-time work (8 hours/day)

at $5.20/hour ($915.20/month)

Bachelors degree

Last Active

May 14th, 2024 (4 days ago)

Member Since

November 28th, 2022

Profile Description

Hello,
With over 9 years of hands-on experience in the field of Customer Service, I've honed my skills to deliver exceptional support and ensure client satisfaction. What sets me apart is not only my extensive customer service background but also my expertise in handling different customer concerns considering their best interest and assurance that their issues will be handled well and promptly.
I
'm also experienced in providing troubleshooting support for Google Ads campaigns (specializing in Search, Performance Max, Smart and Local Campaigns) with a background in implementation and optimization support.

How. I can help you:
- Effective Communication: I excel in clear and empathetic communication, making clients feel heard and understood, resulting in increased satisfaction and trust.
-Problem Solving: Troubleshooting and resolving technical issues has been a core part of my role, and I'm adept at finding solutions efficiently.
-Product Knowledge: I make it a priority to thoroughly understand the products and services I support, ensuring that I can provide accurate and insightful assistance.
-Client Relations: Building strong client relationships is key to long-term success, and I'm skilled at maintaining positive and productive interactions.

With my experience in Google Ads Campaigns:
- I can design, implement, and optimize Google Ads campaigns to increase visibility, drive targeted traffic, and boost conversions.
- I can help with keyword research to ensure that your ads are reaching the right audience, resulting in a higher return on investment.
- I have an intensive knowledge in campaign performance troubleshooting and knows when to further seek help with more complex issues.
- I am knowledgeable on how Google Ads Performance Max campaigns work and can help integrate support based on business goals.

I love to learn new things, so I am currently studying Data Analytics and can help with entry-level data analysis, presentation and navigating data analysis tools such as Excel and SQL for data extraction, cleaning, and analysis.
Rate is negotiable dependent on business needs