I have been working in the BPO industry for more than 4 years, I have handled phone calls, video calls, voice messages, E-mail, live chat, and text messages. I have been awarded best agent by my previous company for breaking a recording of having the most promoters within a week. I have experience in being a temporary Subject Matter Expert.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.