Prior to my teaching career, I had a strong background in hard debt collection. I used to work for a US-based collection agency. The following are the highlights of my task:
- Identify when delinquent accounts need to be called based on their terms of sale and call
promptly once an account becomes past due.
- Calls clients in the US to collect on charged off debts and loans and help them secure a legal release of claim.
- Offers settlements and payment arrangements to debts that cannot be fully paid
off and follows ups on schedules of payments.
- Takes incoming calls to answer inquiries on accounts and accept payments.
- Sees to it that the monthly quota set by the client is met.
In addition, I had a chance to work as a US recruiter. My main task is to generate leads from application sites and schedule the potential applicants for an interview with the clients. Also, I was offered to join a campaign at a pet pharmacy in the US. My main duty for this job is to take inbound and outbound calls to assist clients with their pet's medicine refill.
With these experiences of mine and my exposure to clerical work as a public teacher, I am very efficient in customer service, generating leads, researching, debt collection, and keeping and organizing records. Moreover, I am very knowledgeable in MS software. I also have a National Certificate II in Computer Systems Servicing.
“My Filipino specialist who is absolutely amazing..go get your OFS today!”
Eden Einav
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