Customer Service, Client Managment, Account Specialist

Overview

Looking for full-time work (8 hours/day)

at $6.19/hour ($1,200.00/month)

Bachelors degree

Last Active

July 1st, 2026 (21 days ago)

Member Since

November 23rd, 2022

Profile Description

I've worked for the largest bank in the US as an Auto Loan Specialist under Consumer and Community Banking taking new auto loan applications, became Client Management Specialist for Auto Loan Closing Department and Account Specialist II for Vehicle Remarketing Department.
As an Auto Loan Specialist, I take inbound calls from customers who want to apply for auto loan and process them. Also prepares loan closing documents for customers who's been approved for their auto loan applications to get it signed at a Chase branch near them. Coordinates with branch bankers via phone or email to assist customer sign the documents. Lastly, with Vehicle Remarketing Department, I attend customer queries regarding their existing auto lease account specifically doing lease extension request, lease payment and generating Outright Purchase Documents if they want to purchase the vehicle.
I have 17 years of BPO Industry experience handling several accounts and campaigns with Credit cards, retail banking, financial services, sales, technical support, billing and purchasing. I have used various internal CRMs and tools which gave me the niche to learn fast with new apps and CRMs. I'm adaptable, sounds professional and confident over the phone and has a teachable heart. :)