With over 3 years of experience in customer service and my tenure as a Virtual Assistant, specializing in Appointment Setting and Intake Specialist, I'm confident in my ability to contribute effectively to your organization.
In my previous roles, I've demonstrated proficiency in various areas, including:
- Managing CRM systems for efficient client management
- Conducting both outbound and inbound calls to assess client eligibility to potential clients to converted sales
- Providing comprehensive onboarding and training for new hires
- Proficiently utilizing Google Suite tools for streamlined lead tracking and communication
- Utilizition of different systems processes (i.e. FileVine, Lead Docket) for efficient tracking of client cases and facilitating retainer sign-ups through Vinesign
- Admin Assistant role
- Managing and connecting with teammates through various platform, such as Slack,
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- Google Workspace
- Data entry
- Proven track record of exceeding KPI targets and monthly sales quotas
I am enthusiastic about leveraging my diverse skill set and proven track record to contribute effectively to your organization's success.
“My business would not be able to go forward if it was not for them”
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