Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Associates degree

Last Active

May 17th, 2024 (today)

Member Since

November 23rd, 2022

Profile Description

I have a strong background in technical support and customer service, I am confident in my ability to contribute to the success of your team.
Throughout my career, I have gained valuable experience in providing technical support and resolving customer inquiries. As a Premier Technical Support Representative at TaskUs,
I have been responsible for managing web callback and email cases, ensuring that they are assigned to teammates and that service level agreements are achieved. I have also monitored and addressed trending issues promptly to provide efficient troubleshooting to customers via multi-channel support. Submit Daily Report.
In addition, my previous roles as a Clerk & Admin Assistant at Green Rotary Cleaning Services and Financial Care and Collections at Alorica have honed my multitasking skills and attention to detail. 
I have developed and maintained company websites and social media platforms, and I have demonstrated a concern for timeliness and completeness of work product.I possess strong written and verbal communication skills, allowing me to effectively interact and communicate in a team environment. I am a firm believer in utilizing creative problem-solving approaches and leveraging strong analytical skills to provide prompt and high-quality service to clients.
Moreover, I am committed to following established procedures and maintaining a quality result in all aspects of my work.