Freelance Contractor

- Established work flow processes, monitored daily and implemented modifications to improve overall performance of personnel. - Updated reports, managed accounts and generated reports for company database. - Analyzed data related to administrative costs and spending trends to prepare budgets for personnel. - Oversaw appointment scheduling and itinerary coordination for both clients and personnel. - Scheduled office meetings and client appointments for staff and boss. Recorded meeting minutes to provide historical account of actions, measure progress against strategic plan and drive accountability. - Answered multi-line phone system, routing calls, delivering messages to my boss and staff, and greeting visitors. - Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets.

- Transcribed recorded dictation such as medical terminology into written form. - Checked completed work for proper spelling, grammar, punctuation and format. - Created copy that follows the conventions of written language.

- Managed documents by organizing forms, filing records, preparing correspondence, and creating reports. - Increased data-entry productivity by maintaining detailed logs of data projects, identifying issues, and improving them. - Work flexible hours across night and weekend shifts. - Actively listened to customer's / client's requests, confirming full understanding before addressing concerns.