Current Employment Status:
Hired Full Time on Oct 1, 2023
Hey there! Seeking a freelancer with the power to energize your operations? Your quest ends here! Let me show you what I can bring to the table:
* Customer Service: Provide exceptional customer support, addressing inquiries, resolving issues, and ensuring customer satisfaction through various communication channels.
*Appointment Setting/Cold Calling: Schedule appointments, Initiate outbound calls to potential clients, introduce products or services, and generate interest or sales opportunities through persuasive communication.
*Data Entry: Accurately enter and manage data in databases, spreadsheets, or systems, ensuring data integrity and efficiency in information processing.
*Admin Assistant: Gathering information, conducting online research, and Assisting with various tasks assigned by the manager. Preparing summaries or reports. Creating, editing, and organizing documents and reports.
-Tools and Software Used:
*Vonage
*Mojo Dialer
*Vici Dialer
*Soft Avaya
*Open Phone
*Ring Central
*
*Wave
*Slack
*Salesforce
*CRM
*Canva
*HotPads
*Zillow
-Proficient in Google Workspace (Google Docs, Google Spreadsheets, and Google Forms.)
-Familiar with MS Applications. (MS Word, Excel, PowerPoint, MS Teams, Outlook)
-Excellent in using Canva.
-Good Communication skills (verbal and written.)
-Critical Thinker and Problem Solver.
-Fast Learner.
-Multi Tasking Skill.
-Willing to be trained.
I have experience in Appointment Setting and Cold Calling especially in real estate and legal recruiting.
I work efficiently and always on time on my tasks. I previously worked in a BPO for 10 years. 3 years as an outbound sales rep and 7 years as customer service support and inbound sales support.
My years of tenure in my previous company will give justice to that. Just to share it with you, I've also gained numerous recognition for being one of the company's outstanding employees, simply because I like things done the right way and I am a competitive person.
Let's Chat!: Ready to take your business to new heights? Drop me a line, and let's discuss how I can help streamline your operations, boost productivity, and drive success!
“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
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