Experienced Shopify VA | Customer Support Star | Executive Assistant

Overview

Looking for full-time work (8 hours/day)

at $5.79/hour ($1,120.00/month)

Bachelors degree

Last Active

July 21st, 2026 (3 days ago)

Member Since

November 8th, 2022

Profile Description

Need a Shopify PRO who turns support tickets into revenue?

Shopify Customer Support and Inbox Zero Specialist with High CSAT and hands-on experience supporting eCommerce store owners and small businesses. I specialize in Shopify customer service, order management, and backend store operations, helping you run your store smoothly while delivering an excellent customer experience.

Shopify Store Management
I manage order processing, monitor fulfillment, update inventory and products, and coordinate with suppliers to ensure smooth store operations.

Customer Email & Chat Support
I provide professional and empathetic customer support by handling inquiries, complaints, and follow-ups, managing refunds, returns, exchanges, and cancellations, and resolving tracking, delivery, and order-related issues efficiently.

Shopify Backend Support
I manage product uploads and updates, organize collections, pricing, and variants, maintain policy pages such as FAQs, Refund, and Shipping, and handle basic store setup and optimization to ensure a smooth and professional Shopify store.

Customer Support Lead / Head of Customer Support
I manage high-volume customer support tickets and escalations, deliver clear, polite, and solution-focused communication, and provide expert assistance to senior and high-value customers.

Administrative & Store Support
I handle data entry and maintain order records, update customer accounts, and provide daily operational support to keep your Shopify store running smoothly and efficiently.

Who I Work With

Shopify store owners
Dropshipping & branded stores
Small to medium eCommerce businesses
Entrepreneurs looking for long-term Shopify VA support

If you’re looking for a reliable Shopify expert who understands both the platform and customer service, I’m ready to support your business and hit the ground running. I’m your go-to person.


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