Problems with your Store management and your
I,
CUSTOMER
Customer
documentation, and efficiency. It enables thorough issue resolution, scales
with business growth, and reaches customers globally. Personalization enhances
relationships, feedback improves offerings, and integration streamlines
operations.
Tools and Platforms I am proficient with
-Gmail
-Outlook
-Zoho
-Zendesk
-Reamaze
-Private
-FreshDesk
-Gorgias
SHOPIFY STORE MANAGEMENT
Being a Shopify store manager is essential for efficiently
running an e-commerce business. It requires expertise in the platform's tools
and features to optimize sales and ensure a seamless customer experience.
Managing inventory, orders, and logistics while engaging with customers through
various channels like
Part of my job is to do listing and handle refunds, address changes, and supplier
communication. I ensure refunds are processed promptly, addresses are updated
accurately, and suppliers are kept informed
Toold is used to track shipment status
-TrackR
-Parcel Panel
-Google Sheet
-Klaviyo
SOCIAL MEDIA STRATEGY and DEVELOPMENT EXECUTION
Here are the services I can run for you
-Social Media Advance Scheduling
-Social Media Content Creation
-Social Media Management
CONTENT CREATION and CURATION - From captivating visuals to engaging captions, you will receive compelling content across multiple platforms while curating shareable content to keep your social media channels consistently active and engaging.
Social media channels proficient in
-Instagram
-Tik Tok
-Pinterest
-Youtube
-LinkedIn
COMMUNITY MANAGEMENT and ENGAGEMENT
With exceptional interpersonal skills, I foster a thriving vibrant online community, moderating discussions, promptly responding to comments and messages, and managing feedback for a positive and interactive experience. Additionally, good collaborative skills with a cross-functioning team are what I am good at.
Communication platform I use
-ZOOM,
-WhatsApp
-Google Meet
-Slack
-
Sounds like what you need?
Just send me a message :)
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