Delbert
Client Care Specialist/Executive Assistant / Cold Calling
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $6.63/hour ($1,280.00/month)
Bachelors degree
Last Active
July 7th, 2026 (3 days ago)
Member Since
November 5th, 2022
Profile Description
I have extensive experience in supporting service-oriented businesses, particularly in the fields of law, real estate and ecommerce. I am skilled in managing client communication, coordination, and retention with a high level of professionalism and discretion. I am also well-versed in the operational workflows of legal practices, including client intake, case coordination, and attorney support, while maintaining confidentiality and client trust.
My core strengths include customer service, CRM management, appointment scheduling, call handling, and implementing effective client retention strategies. I am also an expert in soliciting Google reviews, conducting client check-ins, and assessing client satisfaction to ensure consistent, high-quality service and feedback. Adaptable and eager to learn, I continuously improve my skills to stay effective in fast-paced and evolving environments.
As a collaborative and proactive team player, I contribute to a positive work culture, streamline internal processes, and support overall business success.
Top Skills
Customer Support » Sales Support » Account Retention
Experience: 1 - 2 years
Skilled Retention Specialist and Client Care Coordinator at Goldman and Associates, managing cancellations and refunds to ensure client satisfaction.
Customer Support » Customer Service
Experience: 2 - 5 years
Years of experience delivering top-notch, five-star service. Extensive background as a CSR, Cold Caller, and Client Care Coordinator, ensuring an exceptional customer experience.
Office and Administration » Coordination
Experience: 2 - 5 years
Effectively collaborated with management and clients to ensure clear communication, keeping all parties informed and aligned. Focused on maintaining transparency and teamwork to enhance customer satisfaction and achieve optimal outcomes.
Other Skills
Professional Services » Legal Services » Paralegal
Experience: 1 - 2 years
Extensive experience doing administrative support to attorneys and coordinating with courts.
Basic Information
- Age
- 26
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- San Fernando, CAMARINES SUR
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
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