June

CSR / VA / Amazon Seller Support Specialist (Dropship)

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Overview

Looking for full-time work (8 hours/day)

at $5.83/hour ($1,120.00/month)

Associates degree

Last Active

June 29th, 2026 (today)

Member Since

November 18th, 2015

Profile Description

Hi! I'm June, a highly experienced Virtual Assistant with a strong background in eCommerce operations, Amazon store management, customer service, and 3PL coordination. With over 5 years of hands-on experience supporting U.S.-based businesses, I specialize in helping Amazon sellers and eCommerce brands streamline their operations from product research and supplier communication to order processing and post-purchase support.

Amazon & Walmart Store Management:
I?ve managed over 100 Amazon and Walmart seller accounts, handling tasks such as ASIN checking, listing creation, order fulfillment, A-Z claims, chargebacks, and customer inquiries. I'm also skilled in managing seller dashboards and handling customer reviews.

3PL & Logistics Coordination:
As part of a dedicated 3PL agency, I collaborate with multiple teams ? including product researchers, auditors, purchasers, and warehouse staff ? to ensure smooth purchasing, inventory flow, and timely delivery to Amazon FBA and direct customers.

Customer Service & Admin Support:
My background includes experience in high-volume call centers and email/chat support, where I handled billing concerns, technical issues, and order disputes. I?ve also served as a team lead, providing coaching and QA monitoring.

QuickBooks & Invoicing:
I?m proficient in creating and managing invoices, applying payments, tracking store credits, and preparing end-of-day reports using QuickBooks. I also handle liquidations and inter-store item transfers while ensuring accurate reporting.

Tools & Skills:
QuickBooks, Amazon Seller Central, Walmart Seller Center, Excel/Google Sheets, Trello, Slack, Gmail, and more. I?m organized, detail-oriented, and capable of working independently or as part of a team.
I bring reliability, speed, and a problem-solving mindset to every task. If you?re looking for someone who can take ownership of your eCommerce and backend processes, I?m here to help you grow your business.

Top Skills

Experience: 2 - 5 years

I have 3+ years of experience managing Amazon accounts, processing orders, managing ASINs, handling refunds, and managing customer reviews, A-Z claims, and chargebacks.

Experience: 2 - 5 years

With over 3 years of experience in managing eCommerce operations, including order fulfillment, inventory management, and resolving customer issues on platforms like Amazon and Walmart, this is a highly developed skill.

Experience: 5 - 10 years

With over 5 years of experience handling customer inquiries via calls, chats, and emails across various platforms, as well as resolving complex issues, customer service is one of my core strengths.

Other Skills

Experience: 1 - 2 years

With more than 2 years of experience creating invoices, processing payments, and managing credits using QuickBooks, this is one of my top skills.

Experience: 5 - 10 years

From customer interactions to leading teams and teaching English, I have over 5 years of experience in communication, both written and verbal.

Experience: Less than 6 months

With over 3 years of experience resolving A-Z claims, chargebacks, and other customer issues on Amazon and Walmart, I am proficient in resolving conflicts efficiently.

Experience: 1 - 2 years

I have 2 years of experience as a Customer Service Team Lead, where I coached and monitored agents, ensuring team performance met company standards.

Basic Information

Age
33
Gender
Male
Website
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Address
Malaybalay City, Bukidnon
Tests Taken
IQ
Score:  108
English
C1(Advanced)
Government ID
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