Product Specialist

Overview

Looking for full-time work (8 hours/day)

at $3.98/hour ($699.99/month)

Bachelor's Degree in Business Administration Major in Entrepreneurial Marketing

Last Active

May 9th, 2024 (5 days ago)

Member Since

November 2nd, 2022

Profile Description

-Customer Support Associate (Chat Support)
-Email Support
-General VA Data Entry
-Amazon Product Researcher

-Engage with customers through chat platform, to address customer inquiries, provide necessary support to resolve issues, and provide information about products/service.
-Document customer interactions, issues and resolutions in the system.
-Adhere to company policies and procedures to ensure consistency and quality in customer interaction.
-Collaborate with other teams to resolve complex problems and escalate issues when necessary.
-Maintain a comprehensive understanding of our products/services to assist customers effectively.
-Maintain and organized up-to-date records of all entered data.
-Ensure data integrity and consistency by performing regular quality checks.