Experienced Medical Virtual Assistant with 8+ years supporting U.S. healthcare providers. I streamline patient scheduling, insurance verification, referrals, and back-office tasks so teams can focus on care, not paperwork.
Highly organized, tech-savvy, and detail-oriented, I thrive in fast-paced environments, delivering accurate, HIPAA-compliant support every time. Reliable, proactive, and solution-focused—ready to help your practice run smoothly and efficiently.
LinkedIn:
Experience: Less than 6 months
Checked eligibility, copays, deductibles, and coverage details by calling insurance or using portals; ensured patient charts were updated before appointments.
Experience: 5 - 10 years
Handled all patient information securely, followed HIPAA guidelines, and maintained confidentiality in communication and documentation.
Experience: 5 - 10 years
Data Entry & Data Management - Maintained accurate patient records, entered referral data, updated insurance info, and ensured zero errors in documentation.
Experience: 1 - 2 years
Clinical Workflow Coordination - Coordinated with providers, nurses, and staff to ensure smooth patient flow, timely visits, and correct routing of patient concerns
Experience: 5 - 10 years
Microsoft Office / Google Workspace - Used Docs, Sheets, and Excel for tracking patient data, updating reports, and organizing clinic information.
Experience: 5 - 10 years
Patient Communication (Phone, Email, Portal) - Answered high-volume calls, addressed questions, assisted with concerns, and maintained a calm, empathetic tone in all interactions.
Experience: 2 - 5 years
Medical Billing & Payment Collection Collected copays and outstanding balances, created payment reminders, and assisted patients with questions about their statements.
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