I have experience in BPO for 2 years and 4 months and I'm able to maintain a passing (NPS) Net Promoter Score and also a passing resolve rate. I also receive recognition for being the top 2 teammate for surpassing our (KPI) Key Performance Indicator for the month of May 2022. What helps me gain recognition is my communication skills and providing excellent customer service. I understand that by providing excellent customer service you will receive positive feedback from them and attract more customers.
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.