Professional Summary Strongly experienced and focused Customer Service, Sales drivenperson, Capable of setting appointments for B2B/B2C campaigns. Ability tohandle multiple accounts for an agency. Admin tasks. Able to work effectivelyas part of a team or independently. Adept at functioning well in ahigh-pressure deadline-driven work environment. I had been working from homefor 8 years now mainly in sales and appointment setting. And I alreadyknow how to work things out when it comes to figuring out our clients’ needsand offering them the product that would best suit them. I work professionallyeither with a team or individually. I have a proven track record and am verywell versed with the role. Personal Information
Experience Sales Representative/Team Lead (TELCO)October 2013 – October 2015Inbound and Outbound Customer Service for AT&T. We help customers with their billing concerns and troubleshooting technical issues with their services, and offer services which they don’t have with AT&T like TV service, Internet, VOIP, and Wireless. After taking calls for 6 months, I was promoted to be a Team Leader. Banking SpecialistJanuary 2016 – Aug 2016We deal with their banking concerns like transferring money, opening accounts, closing accounts, check orders, and other questions. Integrated Sales Agent (REAL ESTATE)May 2017 – April 2018Handled 90 days late campaign, expired listingsand circle prospecting. Cold calling to home owners that might be interested in selling their properties then set appointments for them to meet up with our local agents to convince them to list their property with us. Appointment Setter/Virtual AssistantApril 2018 - February 2020I worked as an appointment setter/order taker for a sales agent that works for Cintas. I call businesses establishments and inform them about the services that we offer and schedule an appointment to meet up for free samples/orders. Virtual Assistant/Appointment Setting/LeadGeneration SpecialistFebruary 2020 – January 23, 2021 Handling the Client’s LinkedIn account and setting up phone appointments through chat to talk to our specialist regarding his digital marketing agency based in London that specializes in the education industry that worked with Nurseries, Tuition Centers, online educators, Further education colleges (Adult learners/Funded courses), Higher Education, and everything in between. Truck Accessories Sales AgentCustomer Service (DROPSHIPPING)February 2021 – September 2021Sales for inbound calls and chat through website, Outbound calling, Educating them about the product and Processing Sales using Shopify. Lead Manager (REAL ESTATE)September 2021 – August 2022Reaching out to leads by calling or texting the warm leads that inquired through chat on our website or
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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