Telephone Communications
Telephone communication
Active listening
Customer service
Product knowledge
Persuasiveness
Proficiency in MS Office
Become a Subject Matter Expert (SME)
Familiarity with customer support etiquette
Excellent writing skills
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.