Customer Service Representative

Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Bachelors degree

Last Active

April 29th, 2024 (16 days ago)

Member Since

October 24th, 2022

Profile Description

SKILLS AND EXPERTISE:
? Proven experience as a Virtual Assistant or relevant role
? Hybrid, Ticketing, Help Desk, Email, Phone & Live Chat Support, Customer Success, Tech Support
? Logical thinking and a passion for problem solving
? Great communication abilities, including written and verbal communication
? Patience, empathy and professionalism
? Effective time management, prioritization and multitasking skills
? In-depth understanding of the company’s products or services
? Tech savvy and open to learn
? Good organization skills and attention to detail
? A resilient attitude and work ethic for a fast-paced team environment
? Able to work in a 24/7 shift environment.
? Accounting and Bookkeeping
? Dropshipping & Order Processing, Inventory management software, and Operations & logistics
? Ability to work efficiently, independently and cohesively, consistently producing quality unsupervised results
? Hospitality or travel industry professional
? Hotel technologies including property management, revenue management, central reservation, or global distribution systems
? Global geographical knowledge
? CRM Software- Salesforce, Zendesk, Freshdesk, OKTA, AWS
? NetSuite, Siebel , ORACLE, Brightree
? MS Office: Microsoft Outlook, Excel, PowerPoint
? Microsoft Security Essentials and other antivirus
? Google Sheets, Evernote, Google, Docs, Google Keep and Google Calendar
? Desktop sharing - Teamviewer and LogMeIn, cloud services, and VoIP
? Slack, Microsoft Teams, Google Chat,Trello
? Time Doctor HIPAA compliance
? Upwork , LinkedIn
? GDS systems: Worldspan, Sabre, Farelogix, Mysfly,, Galileo