Current Employment Status:
Hired Part Time on Feb 9, 2024
Seasoned Admin & Operations Specialist and Executive Assistant with more than 15 years of success in delivering business and organizational efficiency. Demonstrates a high degree of proficiency in streamlining workflow procedures through detailed documentation, managing project execution from inception to closure, and being a valuable resource to the management. Competent in leading diverse teams, hiring people whose values match those of the company, and instituting comprehensive Standard Operating Procedures (SOPs) to reduce redundancies and increase productivity. A very flexible individual with a background in SEO strategies and fundamental financial management.
CORE SKILLS:
Operations & Project Management
• SOP Development and Workflow Optimization
• Project Management & Coordination
• Team Leadership & Talent Acquisition
• Administrative Strategy
Executive & Administrative Support
•
• High-Stakes Communication
• Financial Operations (Invoicing & Payroll Support)
• Data Entry & Research
Digital Strategy & Content Marketing
• SEO & Content Optimization
• Content Lifecycle Management
• Digital Presence & Automation
• Social Media Management
• Link Building Strategy
Technical & Administrative Proficiency
• CRM & Project Management Tools
• CMS & LMS Administration
• Systems Organization & File Management
• Financial Operations
• Technical Support & Website Maintenance
TOOLS USED/HAVE EXPERIENCE WITH:
AI Tools for Productivity:
• ChatGPT, Perplexity.ai, Google Gemini, Manus.ai, Otter.ai, Zapier, Make
Project Management:
• Asana, Trello, Airtable, Notion, Click Up, Jira by Atlassian, Microsoft Planner
Documentation/Collaboration:
• Google Workspace (Google Docs, Sheets, Slides, Forms), Microsoft 365 (Word, Excel, PowerPoint), Notion, Confluence, Zoho Writer, Flowster
CRM:
• ConnectWise, Nimble, Go High Level
Accounting and Business Management:
• MYOB AccountRight
E-mail Management:
• Outlook, Gmail, HelpScout
Team Communication:
• Slack, WhatsApp, Microsoft Teams
Customer Service/Help Desk:
• HelpScout, FreshDesk, Go High Level, Gmail
Video Conferencing/Asynchronous Video Messaging:
• Zoom, Google Meet, Slack Huddle, Microsoft Teams, Loom, Komodo Decks, Camtasia
Design/Video Editing:
• Canva, Camtasia, Filmora, Descript
Social Media Management Scheduling:
• SmarterQueue, Metricool, Buffer, Meta Business Suite
E-mail Marketing Platform used for Scheduling E-mails:
• ConvertKit, Klaviyo, Funnel Gorgeous, Beehiiv
Online Course Creation & Hosting Tools:
• Teachable, Skool, FG Funnels by Funnel Gorgeous
Meeting or Appointment Scheduling/Booking Tools:
• Calendly, Google Calendar, Outlook
SEO/Technical related:
• Wordpress, cPanel, RankMath, Yoast,
INTERESTS:
Operations and Systems optimization, SOP and Process Development, Project Management, Leadership, Organization Skills, Books, Movies Travel, (Learning) Artificial Intelligence & Automation
If you’re looking for a highly adaptable and dependable VA, I’m here to help!
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 2 - 5 years
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