Executive VA | Customer Focus & Sales | Hospitality 

Overview

Looking for full-time work (8 hours/day)

at $4.73/hour ($912.00/month)

Bachelors degree

Last Active

July 2nd, 2026 (6 days ago)

Member Since

October 22nd, 2022

Profile Description

Hi there! I’m ---------- , your dedicated Executive VA, Customer Experience Manager, and Sales Expert!

With over 5 years of hands-on experience in sales, client support, and delivering exceptional customer experiences, primarily in the hospitality industry and most recently in the luxury sector. I excel at streamlining operations and proactively solving problems before they arise.

From managing luxury client interactions to optimizing workflows, I focus on organization, efficiency, and a customer-centric approach.

Whether I’m crafting the perfect response to inquiries, handling executive tasks, or refining processes, I bring a dynamic blend of enthusiasm, meticulous attention to detail, and a can-do attitude. Let’s transform your to-do list into “done” and ensure every customer interaction is a positive experience!

Tools/Systems I've Mastered:
CRM Systems: Genesys Cloud, Sprinklr
Communication Tools: Outlook, Gmail, Microsoft Teams, Slack, Google Workspace
Calendar & Scheduling: Outlook Calendar, Google Calendar, Calendly
Documentation & Task Management: Notion, OneNote, Asana, Trello
Social Media Management: Canva, Meta Business Suite, Hootsuite
Virtual Meetings: Zoom, Microsoft Teams, Google Meet
Property Management Systems (PMS): Lodgify, Guesty
Hotel & BPO Systems: OPERA, JDS, ESCAP, Infrasys POS, SoftphoneDon't see your system here? No worries! I'm tech-savvy and can quickly adapt to any new tool or platform.What I can bring to the table:3 Years of Sales Experience -  Consistently meeting and exceeding revenue targets.3 Years in Hospitality – Managed multiple reservations for luxury hotels across IHG Hotels & Resorts' global portfolio, expert in delivering service excellence.2 Years in Leadership and Operations - Ensuring seamless workflow and team efficiency.1 Year of Administrative Assistance - Providing reliable and outstanding support to team leaders and executives.
Are you ready to elevate your business? Let’s connect and create some magic together!