Anneka

ECommerce CSR | Email Management | Data Entry

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

High school diploma

Last Active

April 21st, 2024 (6 days ago)

Member Since

October 20th, 2022

Profile Description

EXPERIENCED E-COMMERCE CSR AND TECHNICAL SUPPORT PROFESSIONAL

With over 3 years of dedicated customer service experience in eCommerce, I've honed my skills in assisting customers via phone, email, and live chat platforms. Additionally, my 1 year of technical support background has equipped me with troubleshooting prowess to resolve issues efficiently.

Proficient in using:

• Shopify
• Gorgias
• HappyFox
• Magento
• Cafe 360

Communication Tools:

Skype
• Outlook
• Gmail
• Upgrade to see actual info
• Slack
• Messenger
• MS Teams

Dialer:

• Jivetel
• Ring Central

I seek opportunities to leverage my diverse skill set and provide top-notch support in a dynamic environment. Let's connect and discuss how I can contribute to your team's success!

Top Skills

Customer Support » Chat Support

Experience: 2 - 5 years

Customer Support » Ecommerce » Shopify

Experience: 2 - 5 years

Customer Support » Customer Service » Gorgias

Experience: 2 - 5 years

Other Skills

Customer Support » Email Support

Experience: 2 - 5 years

Customer Support » Technical Support

Experience: 1 - 2 years

Customer Support » Phone Support

Experience: 2 - 5 years

Office and Administration » Data Entry

Experience: 2 - 5 years

Basic Information

Age
23
Gender
Female
Website
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Address
Davao City, Davao del Sur
Tests Taken
IQ
Score:  126
DISC
Dominance: 41%
Influence: 9%
Steadiness: 23%
Compliance: 27%
English
C1(Advanced)
Uploaded ID
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