Customer Service Advocate

Overview

Looking for part-time work (5 hours/day)

at $6.00/hour ($660.00/month)

Bachelors degree

Last Active

May 4th, 2024 (yesterday)

Member Since

October 18th, 2022

Profile Description

I have served as a Customer Service Advocate for 8 years, accumulating valuable experience in Lead Generation , front line CSA and currently specializing as a Research and Resolution SME/Escalations Specialist for a prominent Healthcare Company headquartered in the USA, with operations outsourced to the Philippines.
I have demonstrated exceptional proficiency in effectively managing escalated situations and providing timely, accurate solutions within a high-pressure environment. My ability to navigate complex issues and collaborate cross-functionally has consistently resulted in positive outcomes and strengthened client relationships. Furthermore, my tenure has honed my expertise in navigating industry-specific challenges and compliance standards. I am eager to leverage my diverse skill set and proven track record of success in a new role that offers opportunities for growth and professional development. I am actively seeking a position that aligns with the diverse skill set I have developed throughout my years of professional experience.