I’ve got a solid background in both customer support and as a VA for short-term rentals. I worked as a Support Ambassador at Airbnb, handling things like cancellations, review disputes, refunds, and booking assistance. It was a busy job, but I loved helping people and solving problems quickly.
After my time at Airbnb, I jumped into the world of short-term rentals as a VA. My main tasks include guest communication, coordinating maintenance and cleaners, and doing admin stuff like updating listings, adjusting prices, and managing financial reports. I’m comfortable with many tools like Hospitable,
I’m organized, reliable, and love keeping things running smoothly. I know how to handle a variety of tasks, and I’m always ready to pitch in wherever needed.
I can work 12 hours a day. If you’re looking for someone who’s got experience, passion, and a can-do attitude, I’d love to chat more with you!
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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