I am a detail-oriented Virtual Assistant and Customer Support Specialist based in the Philippines with a strong background in customer service, content moderation, and digital communication. I thrive in remote, fast-paced environments where organization, consistency, and clear communication are essential.
With solid experience in the BPO industry, I have worked as a Customer Support Specialist handling voice and chat support, assisting customers with technical issues, account concerns, billing inquiries, and service-related requests. I consistently maintained quality standards while delivering efficient and empathetic support in high-volume environments
In addition, my experience in content moderation strengthened my attention to detail and ability to follow strict guidelines while ensuring the safe and accurate handling of user-generated content
I am currently expanding my career into social media support and virtual assistance, developing skills in content organization, engagement support, scheduling, and helping brands maintain a strong online presence. I bring a proactive mindset, reliability, and a strong commitment to continuous learning and professional growth.
I am open to remote opportunities as a Virtual Assistant, Customer Support Specialist, or Social Media Support Assistant and would be glad to connect with teams looking for someone dependable, organized, and easy to work with.
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
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