Ella

E-Commerce Operations Specialist

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Overview

Looking for part-time work (4 hours/day)

at $9.99/hour ($960.00/month)

Bachelors degree

Last Active

June 28th, 2026 (today)

Member Since

October 10th, 2022

Profile Description

I am a results-driven E-Commerce Operations Specialist with over 7 years of experience managing high-volume online retail operations. I don’t just process orders; I protect your revenue.

Top Skills

Customer Support » Ecommerce

Experience: 5 - 10 years

Resolve complex customer claims, shipping disputes, and escalations while protecting business revenue, successfully retaining 95% of at-risk accounts.

Customer Support » Ecommerce » Shopify

Experience: 5 - 10 years

Created and managed a Shopify online store, handling product uploads, collection organization, inventory management, store settings, and overall e-commerce operations.

E-Commerce » Order processing » Order Fulfillment

Experience: 5 - 10 years

Create and manage 100+ purchase orders monthly using LibreOffice/Excel, ensuring 100 accuracy in supplier records.

Other Skills

Customer Support » Ecommerce » B2B

Experience: 5 - 10 years

Supported B2B e-commerce operations by tracking orders, managing vendor and customer communications, processing purchase orders, and optimizing inventory allocation through strategic bin management.

Office and Administration » Microsoft Excel

Experience: 5 - 10 years

Managed 250–300 orders daily using Excel, applying formulas such as VLOOKUP, conditional formatting, and sorting/filtering functions to analyze order data, identify priority shipments, and streamline vendor follow-ups. Monitored order status and obtained tracking information to support timely order fulfillment.

Design » Graphic Design » Canva

Experience: 2 - 5 years

Utilized Canva to create visually appealing graphics for social media, e-commerce listings, presentations, and marketing materials, developing strong design and branding skills.

E-Commerce » Logistics Coordination

Experience: 5 - 10 years

Collaborate with vendors and internal teams via Outlook and MS Teams to monitor production timelines and shipment status.

Accounting » Financial Accounting » Financial Analysis

Experience: 5 - 10 years

Conducted profit margin analysis on refund requests and order adjustments within Shopify, minimizing revenue loss while ensuring high customer satisfaction.

Basic Information

Age: 30

Gender: Female

Website: Sign Up with Pro Account to View

Address

Tests Taken: IQ
Score: 118: DISC
Dominance: 21%
Influence: 30%
Steadiness: 39%
Compliance: 9%: English
B2(Upper Intermediate)