Dynamic Customer Service Representative with 3 years experience at Teleperformance. Bachelor of Science Graduate | Eager to Bring Top-Tier Interpersonal Skills Flexibility, and Proficiency in English to Your Esteemed Team..
Experience: 2 - 5 years
• Managed 50+ calls daily with ease • Expert in CRM & support tools • Resolved 95% of issues on 1st call • Assisting customer with different nationalities. • handling inbound calls (International Voice Account)
Experience: Less than 6 months
•Handling outbound calls • Mastered persuasive communication • Excelled in B2B settings • Scheduling efficiency • Proven track record in cold calling
“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
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