My name is Eduard Fel J. Crisostomo. I have worked as an ESL tutor for eight years now. My task for this job is to teach students and help them improve their speaking, listening, and reading skills. I also give feedback on the areas they need to improve on.
I worked before in a call center from Oct. 2013 to March 2015 as CSR/TSR. My responsibilities were to answer customers' queries, help them top up the load they purchased for their phone, help them install their satellite radio in the house or inside the car, and guide the customer on troubleshooting procedures through the phone. From Oct. 2023 to December 2024 I worke in bpo call center again as a Customer Service Representative for a Pet Insurance account. My task were assisting customers regarding with their pet's claims. I update needed files for their claims. I also answer there query related to claims they've submitted and explain why it was delayed or why it was not reimbursed.
In October 2023 I started working in a small company as a part time VA. My tasks are basic SEO fixes, creating SEO monthly Reports, sending
Last June 1, 2025 I started doing manual lead generation for the purpose in researching potential clients, sending cold
With these experiences I've gained from my previous employment and freelancing are useful and beneficial for me to become an effective VA for you. I'm looking for a Virtual Assistant position (non-voice) from a solo professional or small business owners in Australia and New Zealand. I help with inbox and calendar management, client follow-ups, and other admin tasks.
I help with inbox and calendar management, client follow-ups, and other admin tasks.
I can work with solo professionals and small business owners who need reliable support so they can focus more on their clients and less on the admin load.
If you want to know more interest about the services I could offer. Feel free to message me. Thanks
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