Kurk

IT Service Desk / 2nd Line Support Engineer

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Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

Bachelors degree

Last Active

April 24th, 2024 (5 days ago)

Member Since

October 4th, 2022

Profile Description

Service Desk AnalystSkills:-Troubleshoot Outlook (Shared Mailboxes Issues, Account cofigurations, Connectivity Issues)-Citrix Support (Connectivity Issues, Citrix not launching and etc.)-Shared Drive Mapping (Remapping shared drive & check if user given a permission to access the drive)-Printer Issues Troubleshooting(Printer spooler issues and basic troubleshooting-Active Directory (e.g Reset password, add user to specific group, check account status, etc.)-Troubleshoot Ms teams(Audio Issues, Screen sharing Issues, Login issues and etc.)-Installation of Application-Reinstallation-Uninstallation of unwanted applications-ServiceNow ticketing system(To track tickets and where to create a ticket)-Office360 Troubleshooting

Top Skills

Office and Administration » Translation

Customer Support » Phone Support » English Speaking

Office and Administration » Email Management

Other Skills

E-Commerce » Inventory Management » Quality Control

Customer Support

Customer Support » Sales Support

Software » Mobile Development » iOS Development

Marketing » Content Creation » Creative Writing

Human Resources

Real Estate » Appointment Setting

Customer Support » Email Support

Customer Support » Technical Support

Office and Administration » Microsoft Excel

Office and Administration » Data Entry

Office and Administration » Personal Assistant

Basic Information

Age
26
Gender
Male
Website
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Address
Cebu City, Cebu
Tests Taken
None
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