Noronisa
Operations & Project Management Virtual Assistant | Customer Support | Social Me
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $5.82/hour ($1,120.00/month)
Bachelors degree
Last Active
June 28th, 2026 (today)
Member Since
October 3rd, 2022
Profile Description
I am an Operations and Project Management Virtual Assistant with experience supporting digital and e-commerce brands in managing day-to-day business operations efficiently.
I specialize in overseeing workflows, coordinating cross-functional teams, and ensuring that projects are completed on time using Basecamp. I collaborate closely with marketing, customer support, and creative teams to maintain alignment and keep operations running smoothly.
Core Responsibilities & Expertise:
- Project coordination and task management using Basecamp
- Administrative support and general virtual assistance tasks
-
- Customer support and ticket handling via Zendesk
- CRM and order management (ClickBank, Shopify, CheckoutChamp, Infusionsoft, Vervante, Kunaki)
- Social media scheduling and monitoring using Meta Business Suite
-
- Document creation and file management using Google Workspace (Docs, Sheets, Drive, Gmail)
I handle customer inquiries, process refunds, manage subscriptions, and assist with order verification and fulfillment tracking across multiple platforms.
I am highly organized, detail-oriented, and experienced in managing multiple systems in fast-paced environments. I proactively follow up on tasks, help maintain workflow efficiency, and ensure that nothing is missed.
I am quick to learn new tools and can adapt with minimal supervision.
I am committed to helping businesses streamline operations, improve customer experience, and support growth through reliable and efficient virtual assistance.
You can view my portfolio here:
Top Skills
Project Management
Experience: 2 - 5 years
I manage tasks and workflows using Basecamp, coordinate with teams, track deadlines, and ensure projects are completed on time.
Customer Support
Experience: 2 - 5 years
I handle customer inquiries, process refunds, manage subscriptions, and resolve issues using Zendesk and CRM systems.
Office and Administration » Administrative Support
Experience: 2 - 5 years
I handle general administrative tasks such as email management, document organization, scheduling, and data handling.
Virtual Assistant
Experience: 2 - 5 years
I have experience providing administrative support, managing emails, coordinating tasks, and assisting with daily operations for digital and e-commerce businesses.
Other Skills
Marketing » Social Media Management
Experience: Less than 6 months
I schedule and manage social media content using Meta Business Suite and monitor basic performance and engagement.
Customer Support » Email Support
Experience: 2 - 5 years
I handle email inquiries by responding to customer concerns, organizing inbox messages, and ensuring timely and professional communication.
Office and Administration » Calendar Management
Experience: 2 - 5 years
I manage schedules, organize appointments, coordinate meetings, and ensure tasks and deadlines are properly planned and tracked.
Office and Administration » Data Entry
Experience: 2 - 5 years
I perform accurate data entry tasks, including inputting, updating, and organizing information while maintaining attention to detail and data accuracy.
Marketing » Social Media Management » Social Media Marketing
Experience: 2 - 5 years
I assist in planning, scheduling, and managing social media content to maintain consistent posting and support brand engagement using tools like Meta Business Suite.
Office and Administration » Email Management
Experience: 2 - 5 years
I manage inboxes, organize emails, respond to inquiries, and maintain clean and efficient email workflows.
Office and Administration » Google Workspace
Experience: 2 - 5 years
I use Google Docs, Sheets, Drive, and Gmail for documentation, file management, collaboration, and communication.
Basic Information
- Age
- 31
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Sultan Kudarat, Maguindanao
- Tests Taken
- IQ
- Score: 81
- DISC
- Dominance: 26%
- Influence: 14%
- Steadiness: 37%
- Compliance: 23%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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