Reservation Manager

Overview

Looking for any work (8 hours/day)

at $4.97/hour ($960.00/month)

Bachelors degree

Last Active

July 17th, 2026 (3 days ago)

Member Since

October 1st, 2022

Profile Description

Maintains a friendly, cheerful and courteous demeanor at all times and ensures Outstanding customer care at all times.
Courteously and accurately answers inquiries from potential guests and accepts hotel reservations and responds to telephone and in-person inquiries regarding reservations, hotel information and guest ---------- es suggestive selling techniques to sell room nights, increase occupancy and revenue.
Train, direct the work of, resolve issues/problems and coach and counsel the front desk tea ---------- mbers to ensure a quality operation.
Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.
Allocate rooms to expected arrivals after checking the guests preferences and special requests.
Build strong relationships and liaise with all other department's especially housekeeping, reservations etc.
Cross Check all billing instructions are correctly updated and controls cash transactions at the front desk
Supervises the operations of the front desk to ensure an optimal level of service and hospitality is provided to the guests and ensuring all tea ---------- mbers adhere to standard operating procedures.
Performs other duties as assigned, requested or deemed necessary by management.
As a supervisor you will be a role model, sharing your expertise and continually inspiring the front office team.