Virtual Assistant; Data Entry; Customer service

Verified

With Timeproof

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

May 22nd, 2024 (15 days ago)

Member Since

October 28th, 2015

Profile Description

I have more than 10 years of experience in Customer Service. Worked as call center agent assisting customers on their query and finding the best resolution and eventually handled a team before dUpgrade to see actual info to go home based.
I'm an expert for Email/Chat Support and Call handling. I have worked with different Online Stores using different Chat and E-Commerce platforms. I can work with minimal supervision, a fast learner but still collaborative to achieve a common goal.

Top Skills

E-Commerce » Ebay » Customer Support

Experience: 5 - 10 years

Handled inbound customer queries hamdling billing concerns from Telco to bank. Experience in technical assistance also helped me develope critcal thinking in resolving complicated issues. Lastly, I did uptarining, team handling and qualty assurance check making sure KPI's are met.